Executive Summary

 

Common Collection Agency has developed effective relationships with many of Canada’s leading credit granters by providing superior performance in the Canadian market place for many years. As a result, we have recently completed the licensing requirements and now provide National coverage.

Our superior recovery results are achieved through strict adherence to our Code of Ethics and Behaviour and Core Values. We ensure the successful recovery of any account does not compromise these values and we treat all customers with respect and dignity. We take our responsibility of maintaining our clients’ goodwill within the community seriously and our commitment to professionalism is unwavering. Our clients are our business partners and we strive to share in their goals, accomplishments and achievements.

Competitively priced, we provide outstanding collection and outsourcing performance accompanied by the highest standard of client service. We take pride in our record of service through long standing relationships with our valued clients.

Our state-of-the-art collection system allows us to maintain a universally high standard of quality control through direct management involvement in all aspects of the operation. We utilize customized system driven collection strategies that incorporate rigorous financial and quality controls to ensure the policies and procedures of Common Collection Agency and our clients are executed with complete integrity. Our audit and management control systems ensure maximum compliance with all financial and non-financial activities within our company.

We are confident we can provide you with the very best in receivables management and the highest levels of customer/client services available in the industry.